TICKET EXCHANGE POLICY

We know things can change, in the event you are prevented from attending your chosen performance, we have implemented processes to provide a stress-free exchange experience.

Exchanges must be completed a minimum of 72hrs prior to your scheduled date. Please contact Ticketmaster Customer Service or call Ticketmaster on 1300 159 490 between 9-5 pm.

• COVID-19: If you have tested positive for COVID-19 or are waiting for a test result and are required to isolate, please contact the ticketing provider and we will exchange your tickets for a future performance. If a suitable performance cannot be found then you are eligible for a full refund. A medical certificate is required to receive a refund. If you have cold or flu like symptoms on the day you are due to attend a performance then please do not attend. In this instance contact the Box Office on 0406 120 035 or email [email protected]
• Tickets can be exchanged into “like for like” performances of Magic Mike Live at the Arcadia, eg: Wednesday evening into another Wednesday evening, etc. If your preference is to attend on a different day/time of the week, additional fees may apply.
• Exchanges are subject to seating availability for your chosen date/time.
• Special offers/deals are not valid for exchange.
• Ticket exchange is only available for tickets purchased through the official Ticketmaster website. Not valid for complimentary tickets or tickets purchased via a “Re-Sell Site”.
• Other restrictions may apply.
• If your performance of Magic Mike Live is cancelled or rescheduled, you will be offered the option to transfer your tickets into a new performance date/time or receive a refund if no suitable date is available.

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