OUR TOO-GOOD-TO-BE-TRUE TICKET EXCHANGE POLICY

We know things can change, in the event that you can no longer attend the performance of Magic Mike Live on your chosen or rescheduled date, we have implemented processes to provide a stress-free exchange experience. Tickets can be easily exchanged up to 2 hours before your scheduled performance date.

  • For exchanges up to 24 hours prior to showtime, click here.
  • For exchanges on the day of the show, please contact the Box Office up to two hours prior to the performance. We will provide a dedicated Box Office phone number closer to the season opening. If a suitable performance cannot be found, you are eligible for a full refund.
  • Tickets can be exchanged into “like for like” performances of Magic Mike Live at the Arcadia, eg: Wednesday evening into another Wednesday evening, etc. If your preference is to attend on a different day/time of the week additional fees may apply.
  • Exchanges are subject to seating availability for your chosen date/time.
  • A partial refund may be available if the face value of the original ticket is higher than the face value of the new ticket.
  • New special offers are not valid for exchanged tickets.
  • Ticket exchange is only available for tickets purchased through the official Ticketmaster website.
    Not valid for complimentary tickets or tickets purchased via a “Re-Sell Site”.
  • Other restrictions may apply.
  • If your performance of Magic Mike Live is cancelled or rescheduled, you will be offered the option to transfer your tickets into a new performance date/time or receive a refund if no suitable date is available.

COVID-19

If you have tested positive for COVID-19 or are waiting for a test result and are required to isolate, please contact Customer Service and we will exchange your tickets for a future performance. If a suitable performance cannot be found, then you are eligible for a full refund. If you have cold or flu like symptoms on the day you are due to attend a performance, then please do not attend the theatre. We will provide a dedicated Box Office number to for you to call closer to the season opening to exchange your tickets into a future performance or provide a refund if no suitable date can be found.

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